Phone Number & Directions

Thank you for visiting us on the web!  Please direct all comments, questions and compliments regarding the Property Appraiser's office services, or website, to the Polk County Property Appraiser Email Contact Page or you may contact the appropriate department directly using the numbers listed below.

For immediate answers to frequently asked questions please see our FAQ page. For frequently asked questions pertaining to a particular Category/Department click the FAQ link next to the Category/Department name in the list below.


Bartow / Main Office    255 N Wilson Avenue Bartow, FL 33830 Phone: (863) 534-4777
     Monday - Friday 8:30 AM - 5:00 PM  Fax:     (863) 534-4753
Lakeland Office 930 E Parker Street, Suite 272 Lakeland, FL 33801 Phone: (863) 802-6150
     Monday - Friday 8:00 AM - 5:00 PM  Fax:     (863) 802-6163
Winter Haven Office 3425 Lake Alfred Rd. 3 Gill Jones Plaza, Winter Haven, FL 33881 Phone: (863) 401-2424
     Monday - Friday 8:00 AM - 5:00 PM  Fax:     (863) 401-2428

Data Request    
  Help Desk 863-534-4765
Deed/Ownership (FAQ)    
  Help Desk 863-534-4765
Exemption Fraud    
  Jim Blackford 863-534-4785
  Jeff Tebo 863-534-4792
Exemptions (FAQ)    
GIS/Mapping (FAQ)    
  Sylvia Culverhouse 863-534-4767
Real Estate Assessments (FAQ)    
  Mike Hartnett 863-534-4755
Tangible Personal Property (FAQ)    
Director Mike Hartnett 863-534-4755
Leasing Sharayn Acosta 863-534-4777
Wireless, Cellular, Outdoor Signs, Citrus Processing, Phosphate  Jeff Lamont 863-534-4777
Grocery Stores  Lisa Radlein 863-534-4777
Banks, Restaurants  Cornesia Thurston 863-534-4777
General/Other Questions Any of the Above  
Tax Roll Contacts (FAQ)    
eTRIM Help (DOR) Menee Rumlin-Bond 850-617-8919
eTRIM Help (DOR) Chito Landrito 850-617-8920
eTRIM Help (DOR) Wyatt Peters 850-617-8921
eTRIM Help (PCPA)   Carol Walker 863-534-4783
Special Districts Paige Simms 863-534-4759
Tax Roll Process Sharhonda Knight 863-534-4770
Website Issues Help Desk 863-534-4765
Website Technical Assistance / Suggestions    
  Help Desk 863-534-4765

Taxing Authority / TRIM Notice Contact Information

Click here for a complete list of TRIM Notice Taxing Authorities and Non-Ad Valorem Assessing Authorities.

Permit Agencies in Polk County Florida

Click here for a complete list of Permitting Agencies

Important Dates

Web site date
Thursday, August 14, 2014

Mail out date
Monday, August 18, 2014

File a petition deadline
Friday, September 12, 2014

Missed the deadline and can show good cause? File a GOOD CAUSE PETITION.
2015 Filing Period
3/4/2014 - 3/2/2015

You may file in person or online.
2015 Filing Period
3/4/2014 - 3/2/2015

TPP Tax Return Deadline

Extension Request Period
3/18/2015 - 3/26/2015

Martin Luther King Jr. Day

Memorial Day

Independence Day

Labor Day