Phone Number & Directions

Thank you for visiting us on the web!  Please direct all comments, questions and compliments regarding the Property Appraiser's office services, or website, to the Polk County Property Appraiser Email Contact Page or you may contact the appropriate department directly using the numbers listed below.

For immediate answers to frequently asked questions please see our FAQ page. For frequently asked questions pertaining to a particular Category/Department click the FAQ link next to the Category/Department name in the list below.


Bartow / Main Office    255 N Wilson Avenue Bartow, FL 33830 Phone: (863) 534-4777
     Monday - Friday 8:00 AM - 4:30 PM  Fax:     (863) 534-4753
Lakeland Office 930 E Parker Street, Suite 272 Lakeland, FL 33801 Phone: (863) 802-6150
     Monday - Friday 8:00 AM - 5:00 PM  Fax:     (863) 802-6163
Winter Haven Office 3425 Lake Alfred Rd. 3 Gill Jones Plaza, Winter Haven, FL 33881 Phone: (863) 401-2424
     Monday - Friday 8:00 AM - 5:00 PM  Fax:     (863) 401-2428

Data Request    
  Help Desk 863-534-4765
Deed/Ownership (FAQ)    
  Paige Simms 863-534-4759
Exemptions (FAQ) / Homestead Compliance Investigations    
Exemptions Department Exemption Dept. 863-534-4777
Manager Sharon Hammerberg 863-534-4793
Supervisor Doris Flores-Herrera 863-401-2426
Exemption Investigator Monique Ford 863-534-4785
Exemption Investigator Holly Murphy 863-802-6152
Exemption Investigator Brittany Sackett 863-534-5799
Exemption Investigator Kimberly Salgado 863-534-4798
GIS/Mapping (FAQ)    
  Sylvia Culverhouse 863-534-4767
Real Estate Assessments (FAQ)    
  Todd Mudge 863-534-4751
Tangible Personal Property (FAQ)    
Director Todd Mudge 863-534-4751
Leasing, Citrus Processing Shary Smith 863-534-5778
Grocery Stores  Lisa Radlein 863-534-5747
Banks, Restaurants  Cornesia Thurston 863-534-5755
Utilities, Phosphate, Wired Telecommunications  Karen Hagood 863-534-5732
Wireless Telecommunications, Outdoor Signs  David Simpson 863-534-5720
General/Other Questions Any of the Above  
Tax Roll Contacts (FAQ)    
CAMA / Tax Roll Oversight Help Desk 863-534-4765
eTRIM Help (DOR) Chito Landrito 850-617-8920
eTRIM Help (DOR) Wyatt Peters 850-617-8921
eTRIM Help (DOR) Dametria Hayward 850-617-8922
eTRIM Help (PCPA)   Carol Walker 863-534-4783
Special Districts Paige Simms 863-534-4759
Website Issues Help Desk 863-534-4765
Website Technical Assistance / Suggestions    
  Help Desk 863-534-4765

Taxing Authority / TRIM Notice Contact Information

Click here for a complete list of TRIM Notice Taxing Authorities and Non-Ad Valorem Assessing Authorities.

Permit Agencies in Polk County Florida

Click here for a complete list of Permitting Agencies

Important Dates

Web site date
Monday, August 13, 2018

Mail out date
Friday, August 17, 2018

File a petition deadline
Tuesday, September 11, 2018

Missed the deadline and can show good cause? File a GOOD CAUSE PETITION.
File for 2019

You may file in person or online.
TPP Tax Return Deadline

Extension Request Period
3/19/2018 - 4/2/2018

Veteran's Day

11/22/2018 - 11/23/2018

12/24/2018 - 12/25/2018

New Year's Day

Martin Luther King Jr. Day

Good Friday

Memorial Day

Independence Day

Labor Day